Terms & Conditions


These terms and conditions and the documents referred and linked to below (the "Terms") set out the basis upon which the website operated under the URL “” (the "Website") and its related or connected services (collectively, the "Service") will be provided to you.

Please read these Terms very carefully as they form a binding legal agreement between you - our customer (the "Customer") - and us. By opening an account (the "Account") and using the Service you agree to be bound by these Terms, together with any amendment which may be published from time to time.

If anything is not clear to you please contact us using the contact details below:

The company trades as Galaxy Gaming LLC. Address:

Suite 305, Griffith Corporate Centre, Beachmont, Kingstown, Saint Vincent and the Grenadines.

Betgalaxy will only communicate with Customers by email to their registered email address (the "Registered Email Address") as provided when opening your Betgalaxy Account: Communication from Betgalaxy will be issued through the following mail only: "".


First of all, is available for players Worldwide. This is a Bitcoin bookmaker, and therefore there are no limitations on physical location or citizenship with regards to the regulatory country of Saint Vincent and the Grenadines. The only exception is for citizens of Saint Vincent and the Grenadines, they are not allowed to place bets on

We reserve the right to amend the Terms (including to any documents referred and linked to below) at any time. When such an amendment is not substantial, we may not provide you with prior notice. You will be notified in advance for material changes to the Terms and may require you to re-confirm acceptance to the updated terms before the changes come into effect. If you object to any such changes, you must immediately stop using the Service and the termination provisions below will apply. Continued use of the Service indicates your agreement to be bound by such changes. Any bets not settled prior to the changed Terms taking effect will be subject to the pre-existing Terms.

If at any time you are in any doubt about how to place bets or otherwise use the Service you should refer back to these Terms or contact our customer service department (Customer Service Department) at "".


You agree that at all times when using the Service:

You are over 18 years of age (or over the age of majority as stipulated in the laws of the jurisdiction applicable to you) and can enter into a binding legal agreement with us. The Company makes no representation as to the legality of its online gambling service in other jurisdictions.

You are in a country where it is lawful to place bets on the Service (if in doubt, you should seek local legal advice). It is your responsibility to ensure that your use of the service is legal.

When depositing Bitcoin to us you are authorised to do so e.g. you are the authorised user of the Bitcoin wallet where it comes from.

You will not, by participating in the Services and/or placing bets be placed in a position of actual, potential or perceived conflict of interest in any manner.

You have never failed to pay, or attempted to fail to pay a liability on a bet.

You are acting solely on your own behalf as a private individual in a personal capacity and not on behalf of another party or for any commercial purposes.

By placing bets you may lose some or all of your money lodged with us in accordance with these Terms and you will be fully responsible for that loss.

You must use the Service for legitimate betting purposes only and must not nor attempt to manipulate any market or element within the Service in bad faith or in a manner that adversely affects the integrity of the Service or us.

When placing bets on the Service you must not use any information obtained in breach of any legislation in force in the country in which you were when the bet was placed.

You must make all payments to us in good faith and not attempt to reverse a payment made or take any action which will cause such payment to be reversed by a third party in order to avoid a liability legitimately incurred.

You must otherwise generally act in good faith in relation to us of the Service at all times and for all bets made through the Service.

You are not a citizen of Saint Vincent and the Grenadines and you are not in the territory of Saint Vincent and the Grenadines.


You agree that at all times when using the Service:

In order to protect the integrity of the Service and for other operational reasons we reserve the right to refuse to accept a registration application from any applicant at our sole discretion and without any obligation to communicate a specific reason.

Before using the Service, you must personally complete the registration form and read and accept these Terms.

When requesting a withdrawal for more than 500 USD worth of Bitcoin, you may be required to provide a valid proof of identification and any other document as it may be deemed necessary. This includes but is not limited to, a picture ID (copy of passport, driver's licence or national ID card) and a recent utility bill listing your name and address as proof of residence to the minimum. We reserve the right to suspend wagering or restrict Account options on any Account until the required information is received. This procedure is a statutory requirement and is done in accordance with the applicable gaming regulation and the anti-money laundering legal requirements.

You can only cash out coins in the same coin that you deposited.

We are under no obligation to open an Account for you and our website sign-up page is merely an invitation to treat. It is entirely within our sole discretion whether or not to proceed with the opening of an Account for you and, should we refuse to open an Account for you, we are under no obligation to provide you with a reason for the refusal.

Upon receipt of your application, we may be in touch to request further information and/ or documentation from you in order for us to comply with our regulatory and legal obligations.

Customer funds are segregated from corporate/operational funds and the company ensures that sufficient funds are available at all times to meet its obligations to customers.


You must not use the Service:

if you are under the age of 18 years (or below the age of majority as stipulated in the laws of the jurisdiction applicable to you) or if you are not legally able to enter into a binding legal agreement with us;

to collect nicknames, e-mail addresses and/or other information of other Customers by any means (for example, by sending spam, other types of unsolicited e-mails or the unauthorised framing of, or linking to, the Service);

to disrupt or unduly affect or influence the activities of other Customers or the operation of the Service generally

to promote unsolicited commercial advertisements, affiliate links, and other forms of solicitation which may be removed from the Service without notice;

in any way which, in our reasonable opinion, could be considered as an attempt to: (i) cheat the Service or another Customer using the Service; or (ii) collude with any other Customer using the Service in order to obtain a dishonest advantage;

to scrape our odds or violate any of our Intellectual Property Rights; or.

for any unlawful activity whatsoever.

You cannot sell or transfer your account to third parties, nor can you acquire a player account from a third party.

You may not, in any manner, transfer funds between player accounts.

We may immediately terminate your Account upon written notice to you if you use the

Service for unauthorised purposes. We may also take legal action against you for doing so in certain circumstances.

You are not allowed to use any kind of robots and programmed devices to participate in game play or execute bets.


Any information provided to us by you will be protected and processed in strict accordance with these Terms and our Privacy Policy.

You acknowledge and accept that we collect and use your personal data in order to allow you access and use of the Website and in order to allow you to participate in Games.

We will not reveal the identity of any person who places bets using the Service unless the information is lawfully required by competent authorities such as Regulators, the Police (e.g. to investigate fraud, money laundering or sports integrity issues) or as permitted from time to time pursuant to the Privacy Policy.

Upon registration your information is stored in our database. By agreeing to these Terms you agree to the transfer of your personal information for the purpose of the provision of the Service object of this agreement and as further detailed in our Privacy Policy.


We may close or suspend an Account and refund any monies held if you are not or we reasonably believe that you are not complying with these Terms, or to ensure the integrity or fairness of the Service or if we have other reasonable grounds to do so. We may not always be able to give you prior notice. In the circumstance where an Account requires closure for any reason and the remaining funds in the Account are insufficient to cover any withdrawal fees associated with sending the money back to the Customer the monies will be forfeited.

We may forfeit and/or confiscate funds available on your Account and/or refuse to honour a claim, in the event that, directly or indirectly:
(i)the Terms have been violated; and/or
(ii)other unauthorised activities have occurred in connection with a betting event and/or the operation of an Account (such as, but not limited to, breach of the law or other regulations, breach of a third party’s rights, fraud, and cheating).

Closed inactive accounts will be pseudonymised on a quarterly basis in accordance with the terms set out in the Privacy Policy. We may suspend and/or cancel the participation of your Account in the Services, and/or forfeit and/or confiscate funds available on your Account if you are found cheating, or if it is determined by us that you have employed or made use of a system (including machines, robots, computers, software or any other automated system) designed to defeat or capable of defeating our applications and/or software.

We reserve the right to suspend an Account without prior notice and return all funds. Contractual obligations already matured will however be honoured.

We reserve the right to refuse, restrict, cancel or limit any wager at any time for whatever reason, including any bet perceived to be placed in a fraudulent manner in order to circumvent our betting limits and/ or our system regulations.

If we close or suspend your Account due to you not complying with these Terms, we may cancel and/or void any of your bets.

If any amount is mistakenly credited to your Account it remains our property and when we become aware of any such mistake, we shall notify you and the amount will be withdrawn from your Account.

If, for any reason, your Account goes overdrawn, you shall be in debt to us for the amount overdrawn.

You must inform us as soon as you become aware of any errors with respect to your Account. Customers have the right to self-exclude themselves from These requests have to be received from the Customer's Registered Email Address and have to be sent to

Customers may set limitations on the amount they may wager and lose. Such a request has to be sent from the Customer's Registered Email Address to


Your Account will become inactive if:

There has been no log in and/ or log out recorded on your Account, and/or which has not recorded any wagering activity for twelve consecutive months or more.

Closed inactive accounts will be pseudonymised on a quarterly basis in accordance with the terms set out in the Privacy Policy.